Information Technology Specialist | GIZ

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federal enterprise with worldwide operations. We assist the German Authorities within the area of worldwide cooperation for sustainable improvement. We’re additionally engaged in worldwide schooling actions across the globe. By way of our work we help individuals and societies in shaping their very own future and bettering residing situation.

GIZ has been working as a improvement associate of Bangladesh since 1972 underneath bilateral settlement. At the moment, we’re working within the areas of renewable vitality, adaptation to local weather change, textile and leather-based sector, biodiversity, in addition to good governance, displacement, and migration.

For the workforce of our “GIZ Workplace Dhaka”, we search functions for the place of “Info Expertise Specialist”.

Job Location: Dhaka
Contract Period: Initially for 1 12 months (risk to increase additional)
Variety of Place: 1
Band: 4

A. Duties

The place holder is liable for:

• Managing an space of accountability that kinds a part of the programme targets, workforce agreements and/or agreements with the superior
• Helping undertaking/programme initiatives to offer skilled advisory providers to and cooperate with a broad vary of goal teams
• Advise supervisor on all activity when implementing GIZ guidelines and regulation
• Advise supervisor within the area of undertaking’s planning, steering and monitoring
• Independently implement targets and necessities set by the road supervisor
• Make choices which have a short-term impact inside a restricted undertaking space/ unit
• Help supervisor to determine everyday downside and counsel applicable answer

B. Duties

The Info Expertise Specialist will carry out the next main duties:

• IT Strategic planning and implementation to make sure that IT methods operates appropriately
• Coordination of Infrastructure (methods & networks) and Utility (software program) Growth
• Technical assist/Administration Staff together with Helpdesk by coping with questions and issues referring to IT methods
• Implement and adjust to GIZ IT requirements
• Present Technical assist and analysis of any IT service/merchandise procurement
• Again up and restore information
• Administrate and assist GIZ Inner Administration Info System (Widespread Portal)

1. Work with Head of Unit- Contracts, Procurement and IT to assessment and replace the prevailing technique for IT to function appropriately

2. Data and Implementation of the IT infrastructure and technique in GIZ BD

• Strategic implications (incl. Impression Evaluation)
• General System Planning and Integration
• Useful resource necessities & bench-marking
• Is aware of primary information safety idea of GIZ in addition to the information safety laws on website and speaking this comprehensibly to colleagues within the workplace and tasks
• with assist of the DIGITS information safety administration dealing with private information within the GIZ info administration methods, the DMV community for organizing, on-site coordination within the occasion of lack of IT tools and event-related changes of authorizations and private information within the GIZ info administration methods
• provision of recommendation to the accountable individuals within the nation workplace.
• know the IT tips and, in cooperation with the IT professionals (i.S. v. IT assist), examine them for completeness and topicality and supply suggestions to DIGITS;

3. Administration and administration of GIZ IT BD to attain the requirements and KPls:

• Aims/Activity project and course
• Monitoring and reporting of general progress
• Administration of the Division and different IT assets and obtain steering from HoD2-as applicable
• implements IT safety measures in nation workplaces and tasks
• know and assist the nation workplace in complying with PuR;
• know the IT functions and IT methods in use and thus the supported workplace processes;
• are conscious of data safety dangers and report unrecognized dangers in collaboration with IT professionals;
• report IT safety incidents after session with the IT professionals;
• act as Service level of contact for the LFA and IT Skilled on info safety and digitization
• act as Service level of contact for digitization tasks similar to “Digital Nation Workplace” and phone for certification subjects similar to info safety

4. Guarantee supply of clean operational assist:

• Set up, Configuration, improve and upkeep of IT-Tools. (e.g. consumer pc, printers, CCTV, community tools, scanners, servers, peripheral gadgets)Develop Service Degree Agreements to cowl Helpdesk, System Efficiency & Utilization and Software program Purposes, Suppliers
• Carry out the roles of System and Community administrator to replace and preserve current infrastructure and troubleshoot any crucial points.
• safeguards the system in opposition to hackers
• resolves all technical and connectivity points, prepares all the mandatory info, and offers cellphone assist

5. General co-ordination of IT Infrastructure (methods & networks) and Utility(software program) Growth:

• Be certain that that undertaking and methods dependencies are managed on the planning, implementation and assist phases
• Be certain that planning, end-user influence, change administration, coaching, high quality administration and so forth. are correctly addressed and progress monitored to make sure that undertaking deadlines are met and outcomes delivered to time and value
• Hold abreast of developments within the area of IT guaranteeing that the work of the IT Division displays present considering and new developments, and might anticipate GIZ’s altering wants.
• consults and help administration stage concerning the procurement of IT associated tools and licences
• assessment audit Logs
• ensures and executes of patch administration for all {hardware} gadgets.

6. Different duties/extra duties:

• Performs different duties and duties on the request of administration.
• Supply common coaching periods in IDA/Microsoft 365 apps, Widespread Portal and different platforms.

C. Required {qualifications}, competences and expertise

{Qualifications}

• B.Sc in Pc Science
• Grasp’s diploma on Info Expertise is most well-liked.
• Certification for Microsoft Home windows Server 2012/2016, Home windows 10 and MS Workplace 2016/365 or equal expertise.
• Excellent data of IT {hardware} and software program used, pc community methods, database software program, community safety.

Skilled expertise

• Not less than 5 years’ of labor expertise
• Data and expertise in Incident and Escalation Administration

Required Technical Abilities:

• Excellent working data of ITC applied sciences (eg, Software program, pc functions, telecommunications, networks)
• Pc Community designing and Safety Mechanism
• System Design and Structure
• Database Administration System (MySQL, MS SQL Server 2019 or 2022
• Net Server: IIS, Apache
• Programming Language: JAVA, PHP, C#/ASP.Internet
• Scripting language: Home windows PowerShell, Perl
• Home windows Server 2019 or 2022 Roles and options
• Linux
• Cisco Meraki Community Home equipment, MicroTik, Firewall and Safety, VPN, VLAN, Wi-fi Community
• Asterisk
• Microsoft Azure Cloud Infrastructure Administration.

Different extra Competences:

• Time Administration and Coordination
• Essential Considering and complicated downside fixing
• Judgment and Resolution Making
• Operations Evaluation
• Energetic Studying and Instructing
• Negotiation and Service Orientation
• Administration of Monetary and Materials Sources
• Willingness to up ability as required by the duties to be performed-corresponding measures is agreed with administration.

We solely settle for digital functions. If you happen to meet the above necessities, please, electronic mail your CV to [email protected]. It’s essential to want to say the job title on the topic line of your electronic mail

Final Date of Utility: 14 April 2024

No cellphone calls please. Solely short-listed candidates might be contacted. All functions might be handled in response to the benefit and with strict confidentiality